Frequently Asked Questions
Are Vesanbe Suede Clogs true to size?
Yes! Vesanbe Suede clogs are true to size. We recommend ordering your usual shoe size for the best fit.If you are a half size or have a wide foot, we suggest sizing up.
Thanks to the working metal buckle, feel free to adjust our clogs easily!
All our Footwear is Unisex. We recommend those following the Men's sizing to look at the EU Sizing on our Size Chart Featured above.
Can I wear Vesanbe Suede Clogs all day long?
Definitely! Our clogs are crafted with comfort in mind, featuring sturdy yet flexible soles and our ComfortPlus® footbed that provides support for all-day wear.
Can I return or exchange my order?
At Vesanbe you can try on our products risk free! We offer easy returns and exchanges on all products!
You have 30 days once the order has arrived to decide!
Once you have decided you would like to exchange or return, simply contact us at hello@vesanbe.com and we will send you very easy instructioins to complete your return!
Do you ship internationally?
Yes! We ship to most countries along with express tracked deelivery for peace of mind!
To cut down on Carbon Emissions, Vesanbe send our clogs from all around the world, including the United States, Europe, and Oceania/Asia
We💚The Planet!
How long does shipping take?
After you order, we need time to process, pack, stamp, arnd send it to the shipping company, which usually takes 1-3 business days.Delivery typically takes 5–8 business days, depending on the destination.
🌳We have partnered with a delivery service that offers CO2-neutral shipments as we feel it's our duty to consider the environment. Slower delivery means 30% less carbon offset. To compensate for the wait, we offer subsidised shipping on all orders - all year round.
How can I contact Vesanbe?
To get in contact with us, you can email us at hello@vesanbe.com.
You can also get in contact with us through our contact page.
Our hard working customer service team will be sure to reply to you within 24 hours (Often times, much sooner!).
Contact form
Use the form below and our support team will get back to you.